NHS Manchester University

Welcome to SAGE & THYME ®

SAGE & THYME: a communication skills workshop about listening to people who are worried.

We now have online versions of some of our training - see here

You can book spaces on our existing online or face-to-face training dates in Manchester, or you can contact us for prices to organise SAGE & THYME training (online or face-to-face) specifically for your organisation.


‘SAGE & THYME’ is a mnemonic that provides a memorable structure for conversations, based on the evidence behind effective communication skills: Setting – Ask – Gather – Empathy – Talk – Help - You – Me – End.  

Read testimonials

The SAGE & THYME foundation level workshop is taught to 30 participants in 3 hours by three trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

The SAGE & THYME Online workshop (equivalent to SAGE & THYME Foundation Level and delivered normally on Zoom) is taught to 20 participants in 2 hours 45 min by two trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

Find out more about  the SAGE & THYME foundation level workshop

Find out more about SAGE & THYME Online

There are over 10 publications on SAGE & THYME.

See the papers, reports, independent evaluations and textbooks on SAGE & THYME

The SAGE & THYME foundation level workshop has been adopted by over 60 NHS Trusts, CCGs, charities, councils, universities and hospices around the UK.

Read case studies

See which organisations run the workshop

Manchester University NHS Foundation Trust (MFT), teaches (via the SATFAC course) and licences other organisations to deliver SAGE & THYME foundation level workshops to their staff, students and volunteers.

Find out about running the SAGE & THYME foundation level workshop in your organisation

Find training dates

See prices

The SAGE & THYME for advance care planning workshop (S&T ACP) was developed with the Lancashire and South Cumbria Cancer Network.  It teaches effective communication skills to open an advance care planning conversation, and is suitable for GPs, community matrons and other staff who have experience of advance care planning.  

Find out more about SAGE & THYME ACP

Click on 'About SAGE & THYME' to see the menu of pages for this web site.

Find out more about us

Being a facilitator

"I have been a SAGE & THYME facilitator for a year.  The training was comprehensive and I felt safe and encouraged while practicing the skills set.  I have found the course both demanding and rewarding to deliver.  Working with a good team is essential, both for support and to ensure a robust teaching environment.  The course has evaluated extremely well, and is a communication model that transfers well into practice, both in the health and social care environment.  I would highly recommend the experience."

Gill Banks-Howe, Principal Lecturer, End of Life Care, Teesside University

Latest news

Digital pack for SAGE & THYME training delegates

16 August 2021

We are pleased to announce that we are replacing our paper delegate packs with a new digital pack that can be emailed to people attending the SAGE & THYME Foundation Level workshop or the SAGE & THYME Online workshop.

The digital pack offers the following benefits:

  • Save space – no need to store paper packs
  • Save time – easier to share the packs with delegates
  • Eco-friendly - reduces paper use and transport of packs, and results in lower carbon dioxide emissions
  • Easier access – packs can be accessed from anywhere if copies are stored in the cloud
  • Never run out

The pack will be made available to all new SAGE & THYME customers and to existing customers when they pay the appropriate licence renewal fees.

Image of SAGE and THYME training digital pack